Company Name : Xerox
Education Qualification : Any Graduate
Experience Required: Freshers Entry Level Jobs for 2015 & 2016 Pass Out: Apply Here
Job Location : Karnataka ,, Job Profile : Customer Care Associate
More Details About this job : Xerox Recruitment 2016 for Customer Care Associate @ Karnataka - Apply Online Now.
- Candidate will need to be 18 years of age or older Ability to pass a Drug Test (only applicable to job roles in the United States) Ability to pass a Background Investigation including Credit Check (only applicable to job roles in the United States).
- Responds to telephone inquiries and complaints using standard scripts and procedures
- Gathers information, researches/resolves inquiries and logs customer calls
- Communicates appropriate options for resolution in a timely manner
- Informs customers about services available and assesses customer needs
- Prepares standard reports to track workload, response time and quality of input
- Candidate Education: Minimum High School Diploma / (GED) / Secondary School GCSE or equivalent.