Olam Information Off-Campus Recruitment Drive for 2016 Freshers for Chennai Location - Apply Online Now

Company Olam Information
Qualification  BE/BTech (IT/ ECE)
Experience 2016 Freshers
Job Location 
Chennai
Job Profile Software Developer Trainee
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More Details About this job :  Olam Information Off-Campus Recruitment Drive for 2016 Freshers for Chennai Location - Apply Online Now.
Interfaces between business users and IT (both IT Infrastructure and IT Application Support) for resolving incidents.
Good in creating Standard Operating Procedures (SOP).
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Provides L1 and partial L2 support for all the reported incidents and Service requests and increase the first call resolution (FCR). 

Should have the basics of networking knowledge to troubleshoot if there are any network outages.
Tracks and followup the incident and requests till closure to ensure they are all resolved within agreed SLAs.

Last Date:  13th October 2016 - Apply Online Now

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