HCL Walkin Interviews for Back Office Live Chat Process @ Noida On 14th & 15th Nov 2016

Company HCL
Qualification  Under Graduate / Graduate in any stream
Experience 1 to 5 years
Job Location 
Noida
Job Profile Back Office Live Chat Process

More Details About this job :  HCL Walkin Interviews for Back Office Live Chat Process @ Noida On 14th & 15th Nov 2016.
Registration & Scheduling for client examinations.   -   Imp. for Fresher & Exp @ --->>>>>Get 3 Lakh+ Interview / 1500+ Off Campus - Register Now!!!
Handling and solving Customer problems through inbound phone while assessing client specific tools and knowledge base.

Follow escalation procedures for issues uncontrollable at CSR level.  
Updating different trackers like End User complaint tracker etc.
Implementing feedback given during monitoring sessions by PICs / Team Leads.


Good Typing Skills ( 30 wpm with 90% accuracy)  &  Good command in verbal and written English.
Event Date  :           On 14th & 15th Nov 2016          Interested in AMCAT test = AMCAT test, Syllabus, Registration Process, Discount Coupon  / Voucher.

Venue Details :  HCL Technologies Limited, N5 Building, A-22, Sector - 60, Noida, UP - 201301.
HR Contact :   Priyanka Bisht,  Email Id :-   Priyanka.bisht@hcl.com.
Please mention "Priyanka Bisht" as a source/reference at the top of your CV.
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